We Post Same day on all orders placed before 11am WA time
Once your items have been shipped, they become your property and responsibility. If a product arrives damaged, or is misplaced, it is your responsibility to liaise with Australia Post or the shipping agent responsible. No refunds or replacements will be given for products missing or damaged in transit. We will however provide you with all the necessary information to make your claim. We also do not cover costs if there are any through customs, this is the customers responsibility.
All orders purchase Friday afternoon, Saturday & Sunday will be shipped out on the Monday, or Tuesday if the Monday is a WA public holiday.
Please note that free shipping does not apply to bulky items and an email will be sent after your purchase to discuss postage options.
Click & Collect
If you live in Bunbury WA and would like the convenience of shopping online and collecting in store to save on shipping, local pickup is available in store at 81 Victoria Street, Bunbury after you have received your order fulfillment email.
Free Shipping for orders over $200
Flat Rate $7.95
Tracking numbers will be available for all Australian deliveries
PLEASE NOTE - AUSTRALIA POST DELIVERY TIME FRAME IS LONGER THAN USUAL DUE TO THE INFLUX OF DELIVERIES
Australia Post can take 3-10 Business Days for delivery from dispatch.
Express will take between 1 – 3 Business Days from dispatch.
Boxed and larger orders will be sent with either Australia Post, Sendle, Star Track or TNT road express. These items can not be expressed. If you need them urgently, please contact us before you place your order and will be able to assist.
Please allow an extra day for them to be collected from couriers.
New Zealand can take anywhere between 2-3 Business Days for delivery from dispatch.
Free Shipping on orders over $300
Bulky goods will be sent via Australia Post - please note free shipping does not include bulky items and we will contact you to discuss
Heavy or Bulky Goods
Heavy or bulky items attract a surcharge and are listed as so. A separate invoice will be issued, we will contact you to discuss options. Please note that we are unable to send express under the current charges.
All orders will be charged at the weight of the order.
Please allow up to 10-15 working days after shipping to receive your item, time vary on Country customs.